top of page

The Autism Helper

Case Study

About the Client

The Autism Helper provides curriculum resources, training, and tools that empower teachers, parents, and clinicians to support individuals with autism. Their printable and digital materials, professional development, and classroom strategies help create effective, inclusive learning environments for students with diverse needs.

​

The Challenge

The Autism Helper was struggling with an aging WordPress/WooCommerce setup that couldn’t keep up with their growth. Their team faced unreliable developer support, 15-second page load times, and inefficient internal processes that required “50-step workarounds” and extra spreadsheets. Customers wanted new features like improved printing, but the old platform had reached its limits.

​

Key pain points:

  • “Band-aided” WordPress site with major performance issues

  • Complicated onboarding and renewal process

  • Heavy reliance on spreadsheets and manual workarounds

  • Unreliable support from previous developers

  • Customers asking for features the old system couldn’t support

 

The Solution

Fabrik Labs partnered with The Autism Helper to design a new, extensible digital platform using modern development tools. We moved quickly through discovery, built an MVP that mirrored their old platform for familiarity, and then layered in the new capabilities their users were asking for. The system was built for flexibility, so it can grow with their needs in the years ahead.

Our approach included:

  • Rapid but thorough discovery process

  • MVP development with continuous reprioritization

  • Migration off WordPress to a faster, scalable architecture

  • Separation of curriculum platform from the marketing site

  • Features like future start dates and robust printing built in

  • Long-term partnership model for ongoing growth

​

The Outcome

The Autism Helper’s new platform has transformed their operations. Internal processes that once took many steps now happen seamlessly within the system. Renewal workflows that used to cause stress for their team are now efficient and reliable—saving significant time across 450+ renewals. Site performance is dramatically improved, and customer-requested features are live. The team is confident, less stressed, and able to focus on growth rather than firefighting technical problems.

Results achieved:

  • Renewals streamlined → major time savings across hundreds of accounts

  • Eliminated spreadsheets and manual workarounds

  • Solved 15-second load times with a new architecture

  • Improved customer experience with features like better printing

  • Freed the team to focus on growth and feature development

bottom of page